Privacy Policy

Last updated: February 2026  ·  VPM Industria d.o.o.

This Privacy Policy describes how VPM Industria d.o.o. ("VPM", "we", "us", or "our"), registered in Croatia (OIB: 52252858001), collects, uses, and protects personal data when you visit vpmindustria.eu or submit an enquiry through our contact form.

We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Croatian data protection law.

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1. Data Controller

VPM Industria d.o.o.
Sarajevska cesta 60, 10000 Zagreb, Croatia
OIB: 52252858001
Email: info@vpmindustria.eu

2. What Data We Collect

When you use our contact form, we collect:

• Full name
• Company name
• Email address
• Phone number (optional)
• Project details / message you provide
• Product / service interest you select

We do not collect any data automatically (no cookies, no tracking scripts, no analytics).

3. How We Use Your Data

We use the data you provide exclusively to:

• Respond to your enquiry and provide a commercial offer
• Communicate with you about your project requirements

We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties, except as described in Section 5.

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR Article 6:

• Contract performance / pre-contractual steps (Art. 6(1)(b)) — to respond to your business enquiry
• Legitimate interests (Art. 6(1)(f)) — to maintain business communications with potential and existing clients

5. Data Processors

Your form submission is processed through Netlify, Inc. (form hosting infrastructure), which acts as a data processor under GDPR. Netlify is certified under standard contractual clauses for EU data transfers. For more information, see netlify.com/gdpr-ccpa.

6. Data Retention

We retain your personal data only for as long as necessary to respond to your enquiry and for any resulting business relationship — typically no longer than 3 years after last contact. You may request deletion at any time (see Section 7).

7. Your Rights

Under GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — request that we limit processing of your data
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests

To exercise any of these rights, contact us at info@vpmindustria.eu. We will respond within 30 days.

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.

8. Cookies & Tracking

This website does not use cookies, analytics trackers, or any third-party tracking scripts. No cookie consent banner is required.

9. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions, contact us at:
info@vpmindustria.eu